FAQ's

How long before I get my order? 

All items are handmade to order by us at our studio in Williamsburg, Brooklyn. Please allow 7-10 business days processing time before shipment. 

How long is shipping? 

We ship all packages via USPS Priority Mail. Your parcel should be received in 2-3 business days. For international orders please allow 5-7 business days for receipt. 

Do you offer expedited shipping/rush processing? 

Yes, please send us an email with the date you need your items by PRIOR to ordering. 

What is your return policy? 

All Items are Final Sale. Exchanges may be granted depending on circumstance. If for any reason you are unhappy with your item please email themadonalabel@outlook.com immediately upon receipt.